Personal Data Protection

Privacy Policy ev168 — Our Commitment to Protecting the Personal Data of Malaysian Members

Ev168 regards your privacy as an absolute priority. This document clearly explains how we collect, use, store, and protect your personal information at all times.

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How ev168 Privacy Protection You

Six concrete steps ev168 takes to ensure the personal data of every Malaysian member remains safe and protected at all times.

Highest-Level Encryption

All data transmitted between your device and ev168 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.

No Unlawful Sharing

Ev168 will not sell, rent, or share your personal data with any third party for marketing purposes without first obtaining your explicit consent.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of physical and digital security, with access restricted to authorised personnel only.

Your Data Controls

You have the full right to access, correct, download or request deletion of your personal data stored in the ev168 system at any time.

Legal Compliance

Ev168 is fully compliant with the provisions of Malaysia's Personal Data Protection Act (PDPA) and all applicable regulatory requirements related to data protection.

Immediate Breach Notification

In the event of any data breach affecting your information, ev168 is committed to notifying you within the prescribed timeframe without delay.

Your Rights as a ev168 Member

Ev168 recognizes and respects your rights regarding personal data in accordance with applicable data protection laws in Malaysia.

Right of Access

You have the right to know what personal data ev168 holds about you and to request a copy of that data.

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request a correction promptly.

Right to Erasure

In certain situations, you may request ev168 to delete your personal data from our systems.

Right to Object to Processing

You have the right to object to the processing of your personal data for specific purposes such as direct marketing.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain circumstances, you may request ev168 to temporarily restrict how your personal data is used.

Updated: 1 January 2026  |  Effective immediately

Important Note: This Privacy Policy explains how ev168 collects, uses, discloses and protects your personal information when you use our platform, website and mobile app. By registering for or using ev168 services, you agree to the practices described in this Privacy Policy.

1Information We Collect

Ev168 collects various types of personal information to enable us to provide a safe, personalized, and responsible service to all members. The information we collect includes:

Identity & Contact Information
  • Full name, date of birth, gender and nationality
  • Email address, phone number and residential address
  • Identity documents (copy of national ID, passport) for KYC verification purposes
  • Facial photo or selfie for advanced identity verification if required
Financial & Transaction Information
  • Bank account details, card numbers or digital wallet information used for deposits and withdrawals
  • Transaction history including deposits, withdrawals, wagering, and wins
  • Source of funds for anti-money laundering compliance purposes
Technical & Usage Information
  • IP address, device type, operating system and browser version
  • Log data, access times, pages visited and session duration
  • Geolocation data (state or country level) for security and compliance purposes
  • Cookie and similar tracking technology information

2How We Use Your Personal Data

Ev168 uses collected personal information solely for lawful and stated purposes. We do not process your data for any other purpose without prior notice. The primary purposes for data use include:

  • Account management: Registering, verifying and managing your member account on the ev168 platform.
  • Transaction processing: Processing deposits, withdrawals and all financial transactions securely and accurately.
  • Identity verification (KYC): Verifying that you meet the minimum age requirement and protecting the platform against identity fraud.
  • Platform security: Detecting and preventing fraud, money laundering, multi-account use and other security threats.
  • Legal compliance: Fulfilling the legal and regulatory obligations applicable to ev168 as an online gambling platform operator.
  • Service improvement: Analyzing usage patterns to improve user experience, platform performance and game offerings.
  • Service communications: Sending important notices related to your account, security, terms changes and technical information.
  • Responsible gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.

3Legal Basis for Data Processing

Ev168 processes your personal data on valid legal bases as provided under Malaysia's Personal Data Protection Act (PDPA) and other applicable legislation. These bases are:

  • Contract performance: Processing required to fulfill the service agreement between you and ev168.
  • Legal obligation: Processing required to comply with laws and regulations binding on ev168.
  • Legitimate interest: Processing required for the legitimate business interests of ev168, including platform security and fraud prevention.
  • Consent: For specific purposes such as marketing and promotional communications, we will only process your data with your explicit consent.

4Information Sharing & Disclosure

Ev168 takes an extremely cautious approach to sharing members' personal data. We will not sell your personal data to any third party for their own commercial purposes. However, under the following limited circumstances, ev168 may need to share your information:

  • Service providers: Third parties that assist ev168 in delivering its services, such as payment processors, KYC service providers and cloud hosting providers — all bound by strict confidentiality agreements.
  • Regulatory authorities: When required by law, court order or direction from a legitimate enforcement agency.
  • Fraud prevention: Limited sharing of information with recognized industry partners or fraud prevention bodies for platform security purposes.
  • Business transfers: In the event of a merger, acquisition, or sale of ev168 assets, user data may be transferred to the successor entity as part of that transaction.

Our commitment: In all data sharing cases described above, ev168 ensures that recipient parties are bound by confidentiality and data security obligations that are equivalent to or stricter than our own standards.

5Data Storage & Security

Ev168 retains your personal data for as long as necessary to fulfill the purpose of collection, carry out legal obligations, or until you close your account — whichever is longer. In most cases, ev168 retains transaction and account records for a minimum of five (5) years after account closure to meet anti-money laundering legal requirements.

The security measures we have in place to protect your data include:

  • Data encryption in transit using 256-bit TLS/SSL protocols.
  • Encryption of data stored within our databases and storage systems.
  • Role-based access control with multi-factor authentication for ev168 staff.
  • Regular independent security audits and penetration testing.
  • Continuous security monitoring 24 hours a day, 7 days a week.
  • A tested incident response plan to address any data breaches swiftly.

6Cookies & Tracking Technologies

Ev168 uses cookies and similar tracking technologies to enhance the user experience, analyze website traffic, and ensure platform security. The types of cookies we use are as follows:

You can manage your cookie settings through your browser settings. Please note that disabling essential cookies may affect the functionality of the ev168 platform.

7Exercising Your Rights

To exercise any of the rights outlined in this Privacy Policy, you may contact the ev168 data protection team via live chat within the platform or through the FAQ us. We will endeavor to process your request within 30 business days after receiving a complete request.

For identity verification purposes, ev168 may require you to provide adequate proof of identity before processing any requests related to your personal data. This is a security measure to ensure your data is not disclosed to unauthorised parties.

8Links to Third-Party Websites

The ev168 platform may contain links to third-party websites or services from time to time. ev168 is not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of each website you visit independently of ev168.

9Children's Privacy

The ev168 platform is strictly limited to individuals aged 18 years and above. ev168 does not knowingly collect or process any personal information from individuals under the age of 18. If we discover that we have received personal information from someone under 18, we will take immediate steps to delete that information from our systems and close the relevant account.

If you become aware that someone under the age of 18 has registered an ev168 account, please contact our support team immediately.

10Privacy Policy Amendments

Ev168 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Whenever we make significant changes, we will:

  • Updating the "Last Updated" date shown at the top of this page.
  • Displaying clear notices on the ev168 platform regarding any changes made.
  • Sending email notices to registered members where such changes materially affect your privacy rights.

Your continued use of the ev168 platform after any amendment is published constitutes your acceptance of the updated Privacy Policy.

11Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding how ev168 handles your personal data, or if you wish to exercise any of your privacy rights, please contact the ev168 data protection team through the following channels:

Contact Channels
  • Live Chat: Available 24/7 directly within the ev168 platform after login
  • Email: [email protected] (displayed as text only)
  • Frequently Asked Questions: Visit the page FAQ us for an immediate response

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. Your satisfaction and trust are ev168's top priority in every aspect of our operations.

SAFE & TRUSTED

Your Data is Safe. Now It's Time to Enjoy the Best Games at ev168

With 256-bit SSL encryption, a transparent KYC process and full commitment to your privacy, ev168 is the responsible online casino choice for all Malaysian members. Register now and play with peace of mind.

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Your privacy is fully protected
PDPA Compliant No Unlawful Sharing Full User Rights
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