Terms and Conditions ev168 — A Guide to Using Malaysia's Online Casino Platform

1Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and ev168 ("Platform", "us" or "ev168") regarding the use of the website, mobile application and all services provided by ev168. This document should be read together with the ev168 Privacy Policy and Responsible Gaming Policy, each of which forms part of the overall agreement between you and ev168.

Ev168 reserves the right to modify, update or replace any part of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being posted on the ev168 website. It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms and Conditions in force.

2Account Eligibility & Registration

To register and use ev168 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration and during use of the platform.
• Not residing in any jurisdiction that prohibits online gambling activities.
• Registering with accurate, up-to-date and complete personal information — including your full name, date of birth, active email address and valid phone number.
• Not holding any other ev168 account that is currently active or has been previously suspended.
• Acting on your own behalf and not as an agent or representative of any third party.

Ev168 reserves the right to request identity verification (KYC) documents at any time to verify the information you provided during registration. This KYC process is part of ev168's commitment to platform security and fraud protection. Failure to complete the KYC process within the specified timeframe may result in temporary suspension or account closure.

3User Account & Security

Each user is only permitted to hold one (1) ev168 account only. Holding multiple accounts is a serious violation of these Terms and Conditions and may result in the closure of all related accounts along with forfeiture of the balances held within them.

You are fully responsible for:

• Keeping your ev168 account password and login credentials confidential.
• Ensuring no other party uses your account without authorisation.
• Notify the ev168 support team immediately if you suspect any unauthorised access to your account.
• Updating your personal information whenever any changes occur.

Ev168 will not be held responsible for any losses arising from the use of your account by a third party, with or without your knowledge, if you fail to keep your login credentials secure.

4Deposits & Withdrawals of Funds

Ev168 supports a variety of local Malaysian payment methods including online banking and digital wallets. All financial transactions on the ev168 platform are processed securely using 256-bit SSL encryption.

Regarding deposits:

• Minimum and maximum deposit limits are subject to the chosen payment method and may change from time to time.
• Deposits are typically processed instantly or within a few minutes depending on the method used.
• Ev168 does not charge any processing fees for deposits; however, your financial institution may impose its own charges.
• All deposits must come from a legitimate source in your own name.

Regarding withdrawals:

• Withdrawal requests will be processed within 1–3 business days after successful identity verification (KYC).
• Withdrawals will only be processed to the same payment method used for the deposit, unless otherwise stated.
• Ev168 reserves the right to hold withdrawals for security review or compliance purposes when required.
• Any withdrawal attempt that appears suspicious or inconsistent with the account's normal usage pattern may be subject to additional review.

5Bonuses, Promotions & Wagering Requirements

Ev168 offers a variety of bonuses and promotions to new and existing members from time to time. All bonus offers are subject to the following conditions:

• Each bonus has its own wagering requirement that must be met before any bonus-related wins can be withdrawn.
• Bonuses may only be used once unless otherwise stated in the relevant promotion terms.
• Ev168 reserves the right to withdraw or cancel any bonus obtained through illegitimate means, including promotion abuse or the use of multiple accounts.
• Bonus offers are non-transferable to other accounts and have no cash value unless wagering requirements have been fully met.
• Ev168 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.

6Game Rules

All games available on the ev168 platform use Random Number Generator (RNG) technology that has been certified by independent international bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including ev168 itself.

The general game rules for ev168 are as follows:

• Game results are final and cannot be disputed once a round has ended, unless a verifiable technical error has occurred.
• In the event of a technical disruption during a gaming session, ev168 will use system records to determine a fair outcome.
• Wagers placed during a system outage may not be processed and the wagered amount will be returned to your account.
• Ev168 reserves the right to void any game or bet if there is evidence of fraud, abuse or significant technical error.

7Prohibited Conduct

Use of the ev168 platform is subject to strict standards of conduct. The following activities are strictly prohibited and may result in immediate account closure:

• Registering or using more than one ev168 account.
• Providing false, misleading or incomplete information during registration or the KYC process.
• Using automated software, bots, scripts or other methods to access or play on the ev168 platform unfairly.
• Engaging in any form of fraud, money laundering or illegal financial activity through the ev168 platform.
• Bonus or promotion abuse, including but not limited to systematic "bonus hunting" or "arbitrage".
• Colluding with other players to gain an unfair advantage in games.
• Spreading offensive, threatening or disruptive content across any ev168 communication channel.

8Intellectual Property Rights

All content available on the ev168 platform — including but not limited to logos, brand names, designs, graphics, text, software, source code and game content — is the exclusive property of ev168 or its rightful licensors. This content is protected by applicable copyright, trademark and intellectual property laws.

You are not permitted to copy, redistribute, modify, publish, publicly display or exploit any part of ev168's content for any commercial purpose without prior written consent from ev168.

9Liability Limitations

Ev168 provides its platform and services on an "as is" basis. To the extent permitted by law, ev168 makes no express or implied warranties regarding the reliability, accuracy, suitability or availability of the platform at any time.

Ev168 will not be liable for:

• Any financial losses arising from wagering or gaming activities on the platform.
• Service disruptions caused by factors beyond ev168's control, including internet infrastructure failures, natural disasters or third-party actions.
• Data loss or system damage caused by viruses, malware or external cyberattacks.
• Actions or omissions by third parties that cause loss to the user.

10Account Suspension and Closure

Ev168 reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Reporting of fraudulent activity, money laundering or suspicious behaviour.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Instructions from relevant authorities or regulatory bodies.
• Voluntary requests from members to close their own accounts.

If an account is closed due to a breach of Terms and Conditions, ev168 reserves the right to withhold the balance in that account pending investigation.

11Responsible Gaming

Ev168 takes responsible gaming seriously and is committed to ensuring a healthy and safe gaming experience for all members. The ev168 platform provides a range of gaming management tools to help members control their gaming habits, including:

• Daily, weekly and monthly deposit limits that can be set by members themselves.
• Loss limits for a specified period to prevent excessive risk-taking.
• Temporary or permanent self-exclusion options for members who need them.
• Regular self-assessments and questionnaires to evaluate gaming habits.

If you are concerned about your own gaming habits or those of someone you care about, please contact the ev168 support team or visit the Responsible Gaming page for further information and assistance.

12Amendments, Termination and Applicable Law

Ev168 reserves the right to amend, update or replace these Terms and Conditions at any time. The latest version of the Terms and Conditions will always be available on this page with a clear update date. It is your responsibility to check this page periodically.

Continued use of the ev168 platform after any amendments are published will be considered your acceptance of those changes. If you do not agree with the amendments made, you should stop using the ev168 platform and may request account closure through our support team.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where ev168 is registered and operates. Any dispute arising in connection with this agreement shall be resolved through the process established by ev168, and you agree to submit to the exclusive jurisdiction of the relevant courts.